UKG Pro Connector Hub Help

We've provided answers to some of the most frequently asked questions to get you on your way quicker.

Trouble logging in or urgent issue?

For urgent questions regarding UKG Pro Payroll, or if you are unable to access UKG Pro, please contact your company’s UKG Pro administrator. If you are an UKG Pro Administrator login to the your Customer Success Portal and dial the support number indicated.

Have an issue with web service/API connectivity or authentication?

For assistance with web services and API support, submit a case via the Customer Success Portal for UKG Pro Web Services.

Need advanced UKG Pro integration architecture consulting?

For assistance with advanced integration architecture please navigate to the Customer Success Portal, select Project Center and open a Service Request for technical consulting in Web Services.

How does UKG Pro Connector Hub work with UKG Pro?

UKG Pro Connector Hub is a centralized hub that enables customers, partners, and the prospective community to browse and stay connected with the latest innovations on integrations. In its initial rollout, UKG Pro Connector Hub focused on helping partners build integrations between their solutions and UKG Pro, reducing the need for custom integrations to partners. Soon UKG Pro Connector Hub will be added to the UKG Pro menu linking to connect.ultipro.com.